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Prepare for 2023

Thanks for being a UCare Individual & Family Plan member! We’re so glad you’re here and look forward to helping you get the most out of your plan.

Your Individual & Family Plan guide for the year ahead

Consider this your home base for everything you need to take advantage of your UCare Individual & Family Plan. Review the timeline to learn what information to expect and when. Learn how to get more from your plan’s benefits and programs. There are also resources to answer your questions so you feel confident in your plan choices. We’ve got you covered — for 2023 and beyond.


Love what you've got? You don't need to do anything to keep your current UCare plan for 2023.

Simply continue to pay your monthly plan premiums and your plan will be automatically renewed.
 

What you can expect

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October 15

2023 plan information is available

Learn more through the resources on this webpage and at mnsure.org.



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October

Open Enrollment Notice

For renewing members: includes your 2023 plan benefits and a federal notice.


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November – January

2023 plan documents arrive

Your plan documents will arrive. Your ID card will be mailed to you 10 – 14 days later.



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December

Prepare for 2023 mailing

For renewing members: includes your 2023 member contract, benefits and new plan features.



Individual and Family Plans Open Enrollment Period is November 1, 2022 – January 15, 2023.

Go to mnsure.org to update your information and shop for new plans.



 

Discover what UCare Individual & Family Plans have to offer


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Telehealth, convenience and online care

You get unlimited in-network online and convenience care at no additional cost* with most plans.

Find convenient care


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Mental health and substance use help

Support, appointment needs and scheduling are available through the Mental Health and Substance Use Disorder Triage Line and Access Line at no additional cost.

Get support


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24/7 access to a nurse

Get help any time of the day or week at no additional cost. Call the UCare 24/7 Nurse Line or send a secure message through your online member account.

Access a nurse line


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Prescription drugs

Preventive medication is fully covered and free home delivery is available through Express Scripts Mail Order Pharmacy.

View formulary

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Health and wellness programs

UCare has many programs and services to help our members lead a healthy lifestyle, including savings on gym memberships, $200 each month on healthy groceries, community education classes and more.

Learn about programs

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Member assistance program

At no cost to you, we provide three counseling sessions with a licensed counselor from M Health Fairview. Get their professional assistance and expertise in-person, online or over the phone.

Find assistance

*Online and convenience care are available at no additional cost with most UCare copay plans but require payment for UCare Gold Access and HSA-compatible plans.

 

Plan resources


Prescription drug list

Review the 2023 formulary for a list of covered drugs. Visit ucare.org/searchdruglist and choose your specific plan from the “Pick your plan” menu to look up covered medications and copay or coinsurance amounts.

Search the formulary




In-network providers and clinics

Find out if your doctor or clinic is in UCare’s broad network by visiting search.ucare.org. Choose your specific plan from the “Pick your plan” menu and search for doctors, hospitals and more. Narrow your search by choosing a specialty, location or other options.

Find providers and clinics





Health insurance basics

Learn the basics about health insurance including common health coverage terms, levels of coverage and what they mean for your health care costs, ways to get health care coverage and more.

Learn about health insurance basics

HSA-compatible health plans

Discover how a health savings account (HSA), paired with an HSA-compatible health plan, can help you cover health care costs and help you save on your taxes.

Learn about HSA-compatible health plans

2023 member documents

Review PDF versions of important 2023 member documents, such as your Summary of Benefits and Coverage, new member guide, service area map, claim reimbursement form, member contract and more.

2023 UCare Individual & Family Plans member documents

2023 UCare Individual & Family Plans with M Health Fairview member documents





 

MNsure and customer service resources

MNsure: 651-539-2099 or 1-855-366-7873

UCare Customer Service:
Individual & Family Plans: 612-676-6600 or 1‑877‑903‑0070
Individual & Family Plans with M Health Fairview: 612-676-6609 or 1‑877‑903‑0069
TTY users: 612-676-6810 or 1-800-688-2534
8 am – 6 pm, Monday – Friday

How do I know whether to contact MNsure or UCare?

To report a change in your household and/or your income: MNsure

To change or end your health plan coverage: MNsure

To find out if you qualify for subsidies: MNsure

For coverage or payment information: UCare

Questions about benefits, claims or provider payment: UCare





Access your online member account

Sign in or create a secure account to:

  • Learn more about your health plan benefits
  • Pay your monthly plan premium
  • View your claims and expenses
  • and more!

 Log in


Questions?

We are here to help! Visit our convenient FAQ webpage. You can also contact UCare Customer Service or send us a secure message through your online member account.