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Medication Therapy Management (MTM)

One-on-one help from a pharmacist to get the most from your meds

Most UCare members are eligible for a review of all of your medications, including prescriptions, over-the-counter and herbal supplements. Specially trained UCare or in-network pharmacists will review your medications to ensure they are safe, effective, affordable and easy to use — at no additional cost to you.

Medication Therapy Management (MTM) is especially helpful if you have multiple chronic health conditions, take several medications multiple times per day or have high prescription costs or multiple prescribers.

What are your next steps?

We want you to take full advantage of our MTM program to stay healthy and get the most out of your UCare plan. If you are automatically enrolled for a medication review, you will receive a letter from UCare with next steps in addition to phone calls with more information. You can also:

  • Call to schedule an MTM appointment with a UCare pharmacist
  • Call your health care provider to schedule an MTM appointment with an in-network pharmacist

To make an appointment or opt out of the MTM program, or any individual MTM service, call 612-676-6536 (TTY 1-800-688-2534) or toll free at 1‑855‑931‑5272 and select option 2. Hours of operation are 8 am – 4 pm, Monday – Friday.

Two types of medication reviews

These one-on-one visits give you personalized, expert help to ensure your medicines are doing the most for you and fit within your lifestyle. It’s an opportunity to get your questions answered and can be completed over the phone, through interactive video or in person.

Comprehensive medication review

A full medication review annually by an appointment with a pharmacist lasting 20 – 60 minutes. The review ensures that there are no drug interactions, that medications are being taken as intended and that the medications are as convenient and economical as possible to achieve your health goals. Your pharmacist may provide you with a personalized medication list, medication action plan and cover letter after the visit. The pharmacist also will work directly with your doctor to address any medication-related concerns and update your prescriptions, if necessary.

Targeted medication review

Your pharmacist may recommend an ongoing (quarterly) targeted review of medications for specific issues. Your time commitment is minimal, and the pharmacist may mail or fax information to your health care provider if needed.

You may be automatically enrolled

Members of UCare Medicare Plans with a Part D component, UCare’s Minnesota Senior Health Options (MSHO) (HMO D-SNP) and UCare Connect + Medicare (HMO D-SNP) are automatically enrolled if:

  • You take eight or more prescribed or maintenance medications for chronic condition(s)
  • You have at least three chronic health problems, including:
    • UCare: chronic heart failure (CHF), diabetes, dyslipidemia, end-stage renal disease, rheumatoid arthritis
    • EssentiaCare: asthma, chronic heart failure (CHF), chronic obstructive pulmonary disease (COPD), diabetes, dyslipidemia, hypertension, osteoporosis
  • You plan to spend at least $4,935 in 2023 on your Part D medications

If you are automatically enrolled for a medication review, you will get a letter from UCare with next steps. You may also receive phone calls with more information about MTM services. Participation is voluntary and you can opt out of the MTM program or any individual MTM service at any time by calling 612-676-6536 and select option 2.

While not part of a prescription drug benefit, MTM is a Medicare-designed program sponsored by UCare.