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Get tested

Find a testing location near you.

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Get vaccinated

Get information on vaccine and booster availability and safety.

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You can protect yourself and others from COVID-19

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Wash your hands often

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Cover your cough

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Follow government and medical expert guidance on mask wearing and social distancing

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Stay home and isolate when

• You feel sick or have symptoms
• If you've had contact with someone with COVID-19

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Get the COVID-19 vaccine and booster

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Have your kids get the COVID-19 vaccine when they are eligible


I tested positive for COVID-19

If you test positive for COVID-19, it is important to care for yourself, while also protecting your family and your community.

If you need emergency medical attention any time during the isolation period, call 911 and let them know you have been diagnosed with COVID-19. If you need to go to a clinic or hospital, do not use public transportation, taxis or ride-sharing services. For members who use UCare Health Ride, please call 1-800-864-2157 (TTY 1-800-688-8534), and we can arrange a safe ride for you.

I want to know what UCare covers for COVID-19

We’re helping to contain the spread of the virus by removing barriers to vaccinations, testing and care. We’ll continue to adjust our policies and coverage as best we can to protect our members and the community.

Your UCare plan will cover:

  • Tests and related services: For UCare members, doctor-ordered COVID-19 tests and services are covered according to your benefit plan.

    At-Home Testing
    Members of PMAP, Connect, MinnesotaCare, and MSC+ can get up to eight FDA-authorized over-the-counter tests every 30 days, with a prescription. The tests must be:
    1. Ordered by a doctor or licensed provider
    2. Picked up at a participating pharmacy
      1. You should not pay out of pocket for COVID-19 tests because UCare is not allowed to reimburse this payment. If asked to pay for a test, tell the testing provider to bill UCare.

    Medicare plan members can use their over-the-counter (OTC) benefit through Healthy Savings® to purchase COVID-19 tests at participating stores.

    Individual & Family Plan members
    can get up to eight FDA-authorized over-the-counter tests every 30 days without a prescription.
    To get your at-home COVID-19 tests, you have two options. Buy them at a:
    • Pharmacy: Show your UCare member ID card at the pharmacy counter (as you do when you pick up a prescription). You won’t have to pay anything.
    • Express Scripts Mail Order Pharmacy: Order COVID-19 tests online from Express Scripts Mail Order Pharmacy. You won’t have to pay anything. You can get to the Express Scripts Mail Order Pharmacy option through the UCare member portal or on the Express Scripts website. You’ll need to have or create an online account.

  • Vaccines: For all members, copays, coinsurance or deductibles for FDA-authorized COVID-19 vaccines, including vaccine administration both in-network and out-of-network. Learn more.
  • Treatments: If you are sick with COVID-19, UCare will cover prescribed treatments according to your benefit plan. UCare will follow State and Federal guidelines regarding the coverage, cost-share, availability and distribution of authorized COVID-19 treatments.
  • Hospital services: For Medical Assistance members, copays, coinsurance, and deductibles are covered when you receive in-network observation and inpatient hospital services. For Medicare and Individual & Family Plan members, hospital services are covered according to your benefit plan.
  • Supplies: Medicare plan members can use their OTC benefit to purchase preventive care items such as masks, gloves and hand sanitizers at participating stores. All UCare members can call the customer service number on the back of your member ID card to request no-cost masks, thermometers, hand sanitizers and pill boxes.
  • Wages and non-health care costs: UCare cannot cover lost wages or non-health care costs you may experience as a result of COVID-19.
  • International coverage: Vaccines, tests and services provided outside of the country are not covered. (EXCEPTION: For UCare Medicare Advantage plans, COVID-19 testing is covered if done as part of emergency or urgently needed care.)

How to connect with us during COVID-19

UCare is working closely with state leaders and public health authorities to keep our members, employees and communities safe.


UCare members

Call the number on the back of your UCare member ID card if you have questions about your plan or coverage.

COVID-19 resources

COVID-19 facts

Minnesota Department of Health COVID-19 Resources
Get your COVID-19 questions answered. Find COVID-19 testing locations, Minnesota COVID-19 resources and up-to-date information.
TTY 711
9 am – 4 pm, Monday – Friday
Learn more

Centers for Disease Control and Prevention COVID-19 information
Get the most current facts and guidance on COVID-19 prevention, care and vaccines.
Learn more


Minnesota Department of Health COVID Community Coordinator Search Tool
This tool helps you identify organizations in your community by culture, language and county.
Learn more

UCare support for community resources
UCare can help members find resources within their community, such as food services, financial assistance and housing support.
TTY 1-800-688-2534

Mental health

UCare Mental Health and Substance Use Disorder Triage Line
For crisis support or ongoing help to manage a mental health or substance use condition at no extra cost to you.
612-676-6533 or 1-833-276-1185
TTY 1-800-688-2534
8 am – 5 pm, Monday – Friday
Learn more

Mental Health Minnesota
No-cost, confidential, anonymous support from a mental health professional.
TTY 711
Learn more

Additional UCare support

Do you need home COVID-19 prevention resources?
UCare provides no-cost resources to support UCare members. Call UCare Customer Service at the number on the back of your UCare member ID card if you need masks, thermometers, hand sanitizers or pill boxes.

Health Improvement Team
UCare's health improvement specialists can assist you with scheduling a COVID vaccine and screening, connect you to social resources, and other preventive needs.
612-676-3481 or 1-833-951-3185

UCare 24/7 Nurse Line
TTY 1-855-307-6976

UCare pregnancy advisor nurse line
Nurses can offer expert advice, support, answers to your pregnancy questions and referrals to additional resources over the phone.
TTY 1-800-688-2534
9 am – 5 pm, Monday – Friday

UCare Health Ride
No-cost transportation to and from your medical, dental, and pharmacy visits.
TTY 1-800-688-2534
8 am – 5 pm, Monday – Friday
Learn more

COVID-19 resources in other languages

Enfermedad del coronavirus 2019 (COVID-19)

Cudurka Koronafayras 2019 (COVID-19)

Kab Mob Khaus Las Nas Vais Lav 2019 (COVID-19)

American Sign Language (ASL)
American Sign Language (ASL) Videos for Coronavirus Disease 2019 (COVID-19) Response

Sources: Centers for Disease Control and Prevention and Minnesota Department of Health

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